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Order & Shipping


General Information

All Ten Tiny Toes products are subject to availability. While every effort will be made to display accurate stock information, there may be times where stock is depleted after an order has been purchased. 
 
We reserve the right to limit purchase quantities, supply only one part of an order or to divide orders for delivery. Any items, prices, and services featured on Ten Tiny Toes are subject to change at any time and without notice. 
 
All product descriptions and specifications are approximate and provided for your convenience only. 
 
 

Service Standards

We are constantly looking for ways to improve our service, and we’d love to get your feedback. Please submit your comments or questions via email to sales@tentinytoes.com.sg and we will make every effort to respond as soon as possible.

Payment

Prices displayed are quoted in Singapore Dollars (SGD). Upon checkout, you will be redirected to the PayPal secured website.
 
Ten Tiny Toes accepts PayPal and credit card payments via PayPal secured website. We accept all Visa, MasterCard, Discover and AMEX cards. 
 
 

Local Delivery  

Ten Tiny Toes provides local complimentary normal mail delivery to any address in Singapore. A registered-mail/parcel delivery with tracking is also available for a small charge. An order usually ships out to courier service within 3 working days after payment is received. 
 
Ten Tiny Toes aims to deliver despatch orders for delivery within three working days of orders being placed. However, sometimes during busy sale periods, deliveries may take longer. Please note that Saturday and Sunday are not classed as working days. 
 
Ten Tiny Toes usually requests for your signature as acknowledgment of receipt upon delivery. If you would like someone to receive the order on your behalf, please leave us your instructions when you check-out or email us at sales@tentinytoes.com.sg with your order number. 
 
 

International Shipping

Ten Tiny Toes provides FREE international delivery for purchases above SGD100. An order usually ships out to courier service within 3 working days after payment is received. For purchases of under SGD100, a flat rate of SGD15 delivery charge applies.
 
POSSIBLE DELAYS
When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.
 
REFUSED SHIPMENT
If you refuse a shipment from Ten Tiny Toes, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Ten Tiny Toes. This amount will be deducted from your merchandise refund.